Shipping and Returns

Shipping

We provide free world-wide shipping for all our loudspeakers.

Kindly be aware that orders shipped outside the European Union (EU) may be subject to import duties and taxes. These fees are typically imposed by customs authorities and are due upon the shipment's arrival at the designated delivery address. Please note that as the customer, you are responsible for settling any incurred import duties and taxes.

 

Returns

The customer is entitled to return the product within 14 days from the date of receival, provided that both the product and its original packaging can be returned in the same condition as received. Please note that Nordic Resonance does not provide complimentary return shipping, and the customer is responsible for covering the return costs. It is important to be aware that Nordic Resonance cannot assume responsibility for returns that may become damaged or lost in transit.

Approved refunds will be processed as soon as possible and latest within 14 days upon the product's arrival at our warehouse. Please be advised that it may take several additional days for the bank transfer to reflect in the customer's account. If the refund has not appeared within 20 days, we kindly request that you reach out to us for further assistance.